The support inbox that empties itself.
CustomerEagle resolves up to 70% of tickets the moment they arrive — grounded in your own knowledge base, with the source cited.
Import
Import
Import
From knowledge base to autopilot
in three moves.
Connect your knowledge
Point us at your help center, drop in PDFs, or sync Zendesk. We read and index everything — securely, in seconds.
The AI learns your voice
It learns your policies, tone and edge cases from your own content. No prompt engineering, no flowcharts.
Ship one line of code
Paste a single script tag. The widget goes live and starts closing up to 70% of tickets — escalating the rest with full context.
Watch a ticket resolve itself. The three steps above, end to end: a question comes in, gets answered with a cited source, and closes without ever reaching a queue.
Built for the AI era of support —
not bolted on to legacy tools.
Everything Intercom and Zendesk make you configure for weeks, working out of the box on day one.
Answers grounded in your docs — it can only use documents you gave it — with citations.
It answers only from documents you approved. Every reply is cited to a source. If the answer isn't in your knowledge base, it escalates instead of inventing.
Instant import
PDFs, Markdown and URLs — read and searchable in seconds.
Speaks their language
Auto-detects and replies in your customer's language — no setup required.
Drop-in widget
Graceful human handoff
Complex tickets route to an agent with the full thread summarized.
See what the AI resolved
It's designed not to. It answers only from your approved sources, shows its citations, and hands the conversation to your team when confidence is low — instead of guessing.
How grounding works →Every workspace's data is stored separately from every other customer's, encrypted in transit and at rest, with primary hosting in the EU. Your support data is never used to train general models.
Security & DPA →The details, before you ask.
Minutes. Paste one script tag into your site header — it works on Shopify, WooCommerce, React, Webflow and plain HTML. No onboarding calls, no implementation cycle.
The AI replies automatically in whatever language the customer writes in — no setup required. It's tuned for European languages including English, Dutch, German, French, Spanish, Portuguese and Italian.
The Free plan costs €0, has no time limit, and needs no credit card. It comes with 25 AI resolutions to try the assistant — a one-off allowance, not a monthly one. Paid plans start from €19.99 per agent/month billed annually (€24.99 billed monthly) and include a monthly allowance of AI resolutions per agent. Paid-plan trial terms: credit card required, with no charge until the 30-day trial ends.
Put your support on autopilot.
Join the teams scaling customer experience without scaling headcount. Connect your knowledge base and the AI starts closing tickets the same day.
Free plan €0, no credit card. Paid plans from €19.99 per agent/month billed annually (€24.99 billed monthly) — see pricing.