The support engine, rebuilt for the AI era.
CustomerEagle isn't a chatbot bolted onto a helpdesk. It's a complete automation platform built to understand, resolve, and escalate — with human-level accuracy.
Contextual RAG pipeline
Retrieval-augmented generation that answers strictly from your official documentation — every reply cited, hallucination risk eliminated.
Native multi-language support
Detect and respond in 100+ languages automatically. Your English knowledge base instantly serves customers in French, Japanese or Arabic — no manual translation.
Sub-50ms indexing engine
Update a help-center article and the AI knows instantly. A streaming ingestion pipeline means your bot never answers from an outdated policy.
Enterprise-grade security
Built for compliance from day one — SOC 2 Type II, GDPR and HIPAA ready. Your proprietary data is siloed and never used to train general models.
Everything a modern CX team expects.
Custom personas
Train the AI to sound exactly like your brand — professional, friendly, or witty.
Omnichannel routing
Deploy across web, WhatsApp, SMS and Messenger from one unified backend.
Advanced analytics
Track deflection, sentiment, and knowledge-base gaps automatically.
Graceful human handoff
Route complex or sensitive queries to a live agent with full context.
Put the whole platform to work.
Connect your knowledge base and watch it resolve real tickets — free for 14 days, no credit card.